General Terms and Conditions of the organiser
I General provisions
II Parking and camping rules
III House rules of the festival site (infield)
IV Alternative dispute resolution for consumers
In purchasing and possessing a ticket to the event, the relevant person accepts the applicability of the Download T&Cs.
I. GENERAL PROVISIONS
1. Ticket purchasing
Tickets can only be purchased from Ticketmaster GmbH (see www.ticketmaster.de). The general terms and conditions of Ticketmaster GmbH (“Ticketmaster T&Cs”) apply exclusively to the handling of the ticket purchase. These are available at Ticketmaster T&Cs. The Ticketmaster T&Cs are an integral part of these general terms and conditions. In the event of a conflict between the Download T&Cs and the Ticketmaster T&Cs, the Download T&Cs will take precedence.
Each customer is allowed to purchase a maximum of ten (10) tickets. Should the number of tickets ordered by a customer exceed ten (10), the organiser reserves the right to have the orders exceeding these limitations cancelled by the ticket provider.
2. Admission rights / Safety of minors
2.1 Children under 8 years old are not allowed admittance to the concerts, even if they are accompanied by a custodian. Children aged between 8 and 16 years may only attend the concerts if accompanied by a custodian or by a person acting with parental authority, and each of them are in possession of a valid admission ticket. For young people aged 16 years and over, admission to concerts and musical performances when unaccompanied by a custodian or person acting with parental authority is permitted until midnight. The corresponding written parental consent/authorisation must be presented upon entry.
“Persons acting with parental authority” must satisfy the following requirements:
- the person is over 18 years old,
- the person can produce a consent form signed by the parent or custodian, stating that the person is acting with the consent of the parent or custodian. The consent form must be accompanied by a copy of the parent or custodian’s ID card,
- the person demonstrates the maturity to be able to responsibly provide the child with the support necessary in the situation,
- the person can ensure the child gets home.
2.2 In order to protect children, we are entitled to refuse children access to the event if, at our discretion, protection by a custodian or a person acting with parental authority is not sufficiently guaranteed. In this context, we would like to point out the following: Rock/Pop events are generally aimed at adults and are not suitable for children in these cases. Should custodians or persons acting with parental consent nevertheless wish to attend such events together with children, they are responsible for the safety of the children. In particular, appropriate hearing protection must be provided and, if offered for the specific event, seat tickets must be purchased. Details for the relevant concert can be obtained from us.
3. Liability of the organiser
The organiser shall not be held liable for damage of any nature. This does not apply to damage that the organiser has caused deliberately or through gross negligence; to damage related to injury to life, body or health in cases of (simple) negligence of the organiser; and to a simple negligent breach of essential contractual duties by the organiser. Essential contractual duties are all duties whose fulfilment enables the proper performance of the contract in the first place and on whose adherence the attendee ordinarily relies and is entitled to rely.
In cases of simple negligent breach of essential contractual duties – except for injuries to life, body or health – the liability of the organiser is limited to the damage typical for the contract and foreseeable for the organiser on conclusion of the contract or on commission of the breach of duty. In this respect, the organiser is not liable for damage that is attributable exclusively to the area of risk borne by the attendee.
The above liability exclusions and limitations also apply to the liability of the organiser for the bodies, employees and agents of the same, and to the personal liability of the bodies, employees and agents of the organiser.
4. Entering and leaving the event site
Before entering the event site for the first time, the entry tickets required for this area will be fully validated. When leaving the premises during the event, attendees will receive an exit ticket or an exit wristband. To re-enter the event site, attendees must show either their undamaged exit ticket or their undamaged exit wristband together with the validated entry ticket; otherwise, there will be no entitlement to re-entry.
Alternatively, the organiser may decide to attach or give a wristband to attendees before they enter the event site for the first time. This replaces an exit ticket, and must be carried undamaged, together with the associated entry ticket, at all times during the event.
“Event site” means the site in its entirety, including the marked paths. “Festival site" means the audience area, which begins after the admission control to the stages (known as the “infield”).
5. Security checks
5.1 A security check, including a body check, is performed by the stewards on admission both to the event site and to the festival site for reasons of security and order as well as waste prevention. The organiser is entitled to refuse admission to the event if the attendee is carrying prohibited items or substances (see the house rules of the festival site) or if there is another risk to the health and safety of the attendee or other attendees (e.g. due to aggressive behaviour or if proof of admission entitlement is missing) or if the ticket used for entry has been invalidated or if the attendee is otherwise violating the Download T&Cs.
5.2 We reserve the right to also perform random security checks during the event in order to ensure the safety of the event.
5.3 If the attendee is at fault for being refused access to the event or for being removed from the event, there will be no claim to a refund of the ticket price.
5.4 We reserve the right to refuse access if an attendee refuses to leave behind items which in our reasonable assessment may endanger or disrupt other persons during the event or which are included on the list of prohibited items in the festival site house rules.
The organiser is not obliged to store the items and assumes no liability for their loss.
6. Image and sound recordings on the event site
6.1 Only small cameras and mobile phones with camera functionality are permitted on the festival site, subject to the condition that these are only intended for personal and not commercial use. In particular, therefore, SLR cameras, cameras with zoom lenses or with any type of video functionality are not permitted. Video cameras and audio recording devices of any kind, such as tape recorders, MP3 recorders and dictation devices are also prohibited.
The organiser may refuse the attendee entry to the event site if the attendee is unwilling to leave behind the prohibited devices. Section 5.4 applies accordingly.
6.2 All rights to audio and audio-visual recordings of the festival for purposes of commercial exploitation are reserved by the organiser. No-one may make, transmit and/or make publicly accessible such recordings for commercial purposes without the prior written consent of the organiser. In particular, this includes the distribution of such recordings directly via the internet.
7. Use of sound and image recordings
We will film, live stream and photograph the event and produce audio and audio-visual recordings thereof. In each case, this may include the audience. By entering the event site, the attendee irrevocably consents to the unpaid use of their image and voice for photographs, live broadcasts, transmissions and/or for image and/or sound recordings created by the organiser, their representatives or other third parties in connection with the event, and to their subsequent use in all present and future media (particularly such as in the form of sound and image storage media, and to their digital distribution e.g. on the internet). This means in particular that the attendee grants the organiser and its third-party contractual partners/licensees the right, not limited by time, location or content, to record the attendee’s images, voice, actions and/or statements in any form and configuration without the attendee’s special consent and to reproduce, transmit or make them publicly accessible and/or distribute them in another way in media of its choice for any commercial or non-commercial purposes.
On and around the festival site, recordings may be made by the police or security personnel for the safety of attendees or the prevention of crime. By entering the festival site, the attendee hereby consents to this.
8. Exclusion of attendees
If good cause exists, particularly if the attendee commits criminal offences on the event site (e.g. assault, theft, drug dealing), lights fireworks or endangers other attendees (e.g. by crowd surfing or similar), then the organiser is entitled to exclude the attendee from the event. If the organiser exercises his right to exclude the attendee, then the attendee’s entry ticket loses its validity. There is no entitlement to re-admission or to a refund of the purchase price.
8a. Safety measures to protect the health of attendees in connection with Covid-19
8a.1 Covid-19, caused by the SARS-CoV-2 virus, is an infectious disease that can take a severe and potentially fatal course. There is a risk of transmission of Covid-19 in any environment where people congregate. This risk increases indoors and as the number of people increases. The World Health Organization (WHO) has indicated that the elderly and people with underlying medical conditions are at greater risk. For more information, visit the WHO website: https://www.who.int/health-topics/coronavirus#tab=tab_1
8a.2. We will take appropriate health protection measures based on our individual hygiene concept. We reserve the right to require, as a condition of admission to the event:
- The provision of truthful contact details by each attendee to ensure contact tracing by the competent authorities in case of an infection;
- The presentation or provision of a current (i.e. not older than 24h) negative test for an infection with the coronavirus SARS-CoV-2 (we reserve the right to request a PCR test) and/or proof of immunisation officially recognised by the German authorities, in compliance with the applicable data protection regulations; and
- Verification of a normal body temperature by taking temperature measurements from the attendee.
We are therefore entitled to refuse admission to the event without refund if an attendee does not meet the requirements listed in section 8a.2.a. to c., as well as in the event it transpires that an attendee is obliged to be isolated (quarantined) due to an official order or by law.
This also applies in the following cases, in which the relevant person is not allowed to participate in the event:
a. Any person who exhibits typical symptoms of a Covid-19 infection (e.g. new persistent cough, fever, loss of sense of taste or smell);
b. Any person with a proven, current Covid-19 infection.
8a.3 In addition, the applicable regulations and recommendations of the relevant authorities must be observed when conducting the event in order to prevent the transmission of SARS-CoV-2. All visitors are expected to comply with the regulation and recommendations and, where applicable, to follow the code of conduct, which may be sent to ticket purchasers at short notice before the event and posted on site. This may include the following measures:
- Wearing a medical face mask covering the mouth and nose on the event premises and in the immediate area;
- Adhering to hygiene rules (e.g., washing hands regularly), other instructions stated in the code of conduct, and instructions given by us and our event and security staff or the venue;
- Participation in random temperature measurements, where applicable.
8a.4. In the event of non-compliance with the above measures, we are entitled to exclude the attendee concerned from the event.
8a.5. Attendees should visit the event website in good time before the event to find out more information about the protective measures.
However, despite the reasonable measures we have taken, the risk of transmission cannot be completely eliminated. When an attendee participates in an event, they bear the risk in connection with Covid-19 themselves. In this respect, our liability for damage is excluded. Section I.3 paragraph 1 remains unaffected.
9. Damage to hearing and health
The festival attendee is aware and agrees that music festivals constitute an environment with high noise levels, and that pyrotechnics, lasers, smoke machines, strobe lighting or other special effects may occur during some performances. The organiser is only liable for damage to hearing and other damage to health if he or his agents are guilty of intent or negligence or if there has been a culpable failure to fulfil a duty to maintain safety. The attendee should avoid proximity to the loudspeakers; corresponding barriers must be strictly respected. The use of hearing protection is strongly recommended, particularly when close to the stages.
The event takes place outdoors. It is highly recommended that suitable clothing and shoes are brought to protect against possible adverse weather conditions.
10. Handling of entry tickets; prohibition of commercial resale / use
10.1 Entry tickets must be retained and are non-transferable after validation.
10.2 Prohibited Transfer: We sell tickets to attendees exclusively for private, non-commercial use. Any resale of tickets for commercial or business purposes is prohibited. Commercial ticket sales and the ticket sale business are the sole responsibility of Live Nation and our authorised ticket agents. In particular, customers may not: (a) publicly sell tickets or offer such for sale in an auction (e.g., on eBay); (b) offer for sale or sell tickets on Viagogo, StubHub, Ticketbande; (c) offer or transfer tickets for sale at a price higher than the price paid, with a maximum of 15% markup permitted to cover transaction costs; (d) sell or give away tickets to commercial or trade resellers and/or ticket vendors; (e) use or allow tickets to be used or sold for commercial or trade purposes without the prior written consent of Live Nation e.g. for raffle, promotional, marketing purposes or as giveaway, or as part of an unauthorised hospitality or travel package.
10.3 Permitted Transfer: The private transfer of a ticket for non-commercial reasons, in particular in individual cases of illness or other inability of the customer to attend, is permitted, provided this does not constitute an unauthorised transfer as defined in section 10.2. In this case, the customer can only transfer the rights and obligations from the attendance contract to a third party by the third party entering into the attendance contract in the customer’s place, assuming all rights and obligations. Entering into the attendance contract in this way requires the consent of Live Nation, which is hereby granted under the following conditions: (a) the transfer is a permitted transfer as described in section 10.3 above, (b) the customer expressly notifies the new ticket holder of the applicability and content of these Download T&Cs, and the new ticket holder agrees to the application of these Download T&Cs between him or her and Live Nation. The transfer of individual rights under the attendance contract is excluded if one of the conditions stated in (a) or (b) is not met.
10.4 Consequences of a prohibited transfer: A violation of the above conditions (sections 10.2-10.3) leads, subject to the imposition of a contractual penalty in accordance with section 10a, to the loss of the right of access without compensation, i.e. in this case, the ticket loses its validity and the organiser is entitled to withdraw the ticket as well as other access authorisations without compensation.
10.5 We do not provide reprints (e.g. in the event of loss of tickets). If the ticket has been altered and destroyed in whole or in part, we are entitled to invalidate it.
10.6 Unless expressly stated otherwise during the ordering process, tickets can only be cancelled in the event of cancellation or postponement of the event. Section 12.5 remains unaffected.
10a. Contractual Penalty
10a.1 Requirements: In the event of a culpable breach of these Download T&Cs, in particular of one or more provisions in sections 10.2 (a), (b), (c), (d), or (e) or 10.3 (a) or (b) and 11, we shall be entitled, in addition to the other measures and sanctions possible under these Download T&Cs, and any claims for damages, to impose a contractual penalty on the relevant seller, to be determined by us at our reasonable discretion (§ 315 BGB), the reasonableness of which may be reviewed by the competent court in the event of a dispute.
10a.2 Amount: The amount of the contractual penalty shall be determined in particular by taking into account the number and intensity of the breaches, the type and degree of fault (intentional or negligent), efforts and successes of the customer or ticket holder with regard to compensation for damage, the question of whether and to what extent a repeat offender is involved and, in the case of unauthorised resale of tickets, the number of tickets offered, sold, transferred or used as well, as any revenues or profits generated by the resale.
11. Attendee arrival / parking / camping / allocation of parking spaces
Attendees arriving by car and wishing to park on site require a separately available event parking ticket or event camping ticket, and park their vehicle at their own risk. Parking in unmarked areas is prohibited and will be prosecuted. Vehicles may only be parked in designated event parking areas or car parks. The road traffic regulations apply (StVO) in these parking areas and car parks. Driving lanes and designated escape and rescue lanes must be kept clear of any obstructions – especially parking cars – at all times. Vehicles parked in or outside of designated event parking areas or car parks blocking driving or rescue lanes will be towed away without prior notice. The towing fees will be charged to the person responsible for the obstruction. Attendees who park a vehicle in event parking areas or car parks without being in possession of a valid event parking or camping ticket shall be obliged to pay the parking fees due and an additional contractual penalty in accordance with section 10 a.
In addition, the Parking and Camping Rules in part II of these Download T&Cs apply.
12. Cancellation / postponement / programme changes
12.1 The event may be cancelled by the organiser, without grounds, up until the beginning of the event. Please check our website www.downloadgermanyfestival.de in good time before travelling to the event in order to see whether the event is taking place as scheduled.
12.2 Programme changes can also occur at festivals. In the event of the cancellation of individual artists or groups of artists, the organiser will endeavour to find an appropriate replacement; attendees have no entitlement to claims due to cancellation of individual artists or groups of artists. Admission to event areas with a limited capacity is granted only within the scope of the officially approved audience capacities. If the admission volume is full, then the organiser may restrict admission temporarily, without this giving rise to a claim to a partial refund.
12.3 Our liability in the event of a cancellation prior to the beginning of the event, a postponement, or other material changes to the event is limited to the refund of the face value of the entry ticket. Personal arrangements made by the ticket holder, including for travel and accommodation in conjunction with the event, are made at the ticket holder’s own cost and risk. In such cases, we are not liable beyond refunding the face value of the entry ticket, and in particular not for futile expenses incurred. The exceptions under section I.3 apply accordingly to these limitations of liability.
A material change is when a change occurs which makes the event a materially different event than that which can be reasonably expected by the purchaser of a ticket. A change of artists in the event line-up does not constitute a material change in this sense.
12.4 Should the event be postponed, or a material change occur, the ticket price can only be refunded if we or, where appropriate, our ticket partners receive the refund request (and the return of the ticket, where appropriate) in good time. We must receive such refund requests no later than 24 hours prior to the start of the alternative event, or the materially changed event, as the case may be.
12.5 If the event is cancelled, curtailed or postponed due to circumstances that are outside of the organiser’s reasonable control (e.g. force majeure), the attendee's right to withdraw from the contract is excluded. In the event of cancellation or curtailment, the organiser will schedule a new date for the event insofar as and as soon as possible and reasonable. If the event is postponed or –- in the case of cancellation or curtailment – rescheduled, tickets will remain valid for the postponed or rescheduled event.
13. Closure/clearance of areas
For security reasons, the organiser may temporarily or completely clear and close individual areas of the event site, without this giving rise to a claim to a partial refund of the ticket price. The related instructions of the organiser, or the instructions of persons or companies contracted by the organiser, must be followed immediately to prevent danger to life and limb.
14. Weather conditions
In principle, the concert will take place in any weather. However, the organiser reserves the right to interrupt or cancel the event at any time in the case of danger to attendees because of the weather. In the event of a corresponding interruption to the event, the attendee shall have no claims to a full or partial refund of the ticket price.
15. Notices / instructions
Also applicable are the current notices and the instructions of the on-site stewards as well as the current information on the organiser’s official homepage www.downloadgermanyfestival.de and the official festival app (where available).
16. Changes to the Download T&Cs
We reserve the right to change, supplement, replace or otherwise modify the Download T&Cs with immediate effect at any time. When making changes, we will take the interests of users into appropriate consideration.
If we change the Download T&Cs, we will inform you of this on the Download website. The changed Download T&Cs will become effective six (6) weeks after this notification for all tickets purchased prior to the change, unless you object to the change within six weeks following the notification. Attendance of the event following the expiry of this period of six (6) weeks without objection will be deemed to constitute your consent to the changed Download T&Cs.
17. Severability clause
Should any clause of these Download T&Cs be or become invalid, the remaining clauses of the terms and conditions will remain expressly unaffected. Where applicable, the invalid clause will be replaced by a valid provision which the parties, acting in good faith, would have agreed if they had known that the provision concerned was invalid and which most closely approximates the economic purpose originally pursued by the invalid provision.
II. PARKING AND CAMPING RULES
1. Applicability of the parking and camping rules
The parking and camping rules apply to all event parking and camping areas shown on the maps and to the roads and paths belonging to the event site (maps will published in due time before the event at https://downloadgermanyfestiva...). By purchasing an entry ticket, an event parking or camping ticket and/or entering the site, the attendee submits to these parking and camping rules. The use of the event parking and/or camping areas is subject to a fee and is not included in the entry price for the festival site.
2. Orders from stewards and security staff
The orders of stewards and security staff must be followed; they apply in addition to these provisions.
3. Applicability of the German Road Traffic Act / use of the parking areas
The German Road Traffic Act (StVO) applies on the entire event site and in the parking and camping areas. Vehicles must be driven at walking speed at all times in the area of the event site and event parking areas. Only vehicles with a total authorised weight up to max. 3.5t including trailers may be parked in the event parking areas. An exception is made for motor homes, caravans, folding trailers and people carriers which have a higher total permitted weight due to their design and may be parked by holders of Caravan Camping tickets in the separately designated Caravan Camping areas. Parking in the event parking areas is permitted for holders of event camping tickets from 12 noon on Thursday, 22 June 2023, to 3 PM on Sunday, 25 June 2023, and for holders of day parking tickets from 10 AM to 2 AM on each of the festival days, in each case only in the signposted event parking areas and only in areas included in the category booked.
There is no entitlement to being granted a specific parking area within the category booked. Parking areas are opened as required and allocated to attendees by stewards. Vehicles may not be parked in driving lanes or in designated escape and rescue lanes.
4. Termination of parking permits
A parking permit will be cancelled if the parked vehicle is uninsured and/or subject to compulsory deregistration and/or has no official number plate with a valid inspection tag and/or the vehicle has been parked with a leaking tank/engine or in an unroadworthy condition or in a condition that could pose a hazard.
5. No monitoring of car parks
The vehicles parked in the car parks are not monitored. Vehicles are parked at the owner’s risk. Stewards are employed for marshalling and for checking access authorisations, not for vehicle monitoring.
6. Use of the event camping areas
Camping is only permitted from 2 PM on Thursday, 22 June 2023 until 12 noon on Sunday, 25 June in the signposted event camping areas, and only in areas included in the category booked. Not all areas in a category will be opened at the same time, but instead area-by-area and as required. Camping outside designated event camping areas is prohibited and will be rigorously prosecuted. The organiser expressly advises that all parking and camping areas, with the exception of the caravan camping areas, are separated into parking areas and camping areas. The stewards’ instructions must also be followed in this respect. There is no entitlement to being allocated a specific campsite within the category booked. The organiser’s stewards will allocate parking and camping spaces. Pedestrian and driving lanes as well as designated escape and rescue routes must be kept clear of any structures at all times.
7. Liability of the organiser
The organiser is generally not liable for damage due to theft or damage to the vehicles parked in the car parks or to camping vehicles and tent structures erected in the camping areas. The organiser is generally not liable for damage and losses incurred by the user and attendee due to burglary, theft, fire, natural phenomena or other incidents. The liability limitations in this section 7 are subject to the restrictions according to the provision in section I. 3 (liability of the organiser) of the Download T&Cs. Valuables can be deposited in lockers in the left luggage office for a fee. The organiser is not liable for items deposited in the lockers.
8. Permitted space per person
The permitted space per person in camping areas is a maximum of 6m², so for example 2m x 3m. One (1) pavilion of the maximum size of 3m x 3m is permitted for groups of up to 5 people.
9. Entry to the camping area
Entry to a camping area is only permitted when wearing an undamaged wristband issued by the organiser and when in the possession of an associated entry ticket.
10. Luggage transport
Luggage may be transported from the parking area to the camping area with the aid of hand carts, sack trucks or push bar trolleys; car trailers may not be brought onto the camp sites.
11. Search for prohibited items
When entering a camping area, random bag and luggage checks will be carried out. The organiser is entitled to refuse entry to the camping area if the attendee is carrying prohibited items.
12. Prohibited items in the parking and camping areas
Prohibited items include, but are not limited to
a. Firearms, side arms and other weapons of any kind
b. Saws, axes, hatchets and similar tools
c. Pyrotechnics of all kinds
d. Furniture and items identifiable as bulky waste
e. Construction timber and firewood
f. Substances and liquids hazardous to water (e.g. liquid barbecue lighter)
g. Gas cylinders outside of approved gas installations in mobile homes and caravans
h. Glass bottles and other glass containers
i. Dry ice
j. Acid batteries
k. Drones and other unmanned aerial vehicles
m. Power generators
Carrying such items can lead to the vehicle being refused entry upon arrival and to the attendee being excluded from the event; items of this kind will be confiscated without compensation and will not be returned.
13. Permitted items
Permitted items include, but are not limited to
a. Tents, pavilions, and accessories
b. Personal clothing and equipment
c. Provisions and drinks
d. Gas cartridges filled with a maximum of 450g of gas for the operation of gas cookers, and CO2 cylinders with a maximum fill weight of 500g for the operation of small beverage taps.
e. Small barbeques
f. Environmentally friendly gel batteries approved for camping use
14. Nature conservation
The environment and nature must be protected. Consideration for flora and fauna is a top priority. Power generators are therefore not permitted; their use is prohibited by the authorities. Attendees are strictly prohibited from introducing water pollutants into the ground.
15. Operation of sound systems
The operation of sound systems on campsites is permitted; associated loudspeakers must be directed in such a way that they do not subject surrounding attendees to excessive noise; the maximum volume may be limited by stewards in order to protect residents.
16. Prohibition of boundaries / holes
No boundaries (rain gutters) or other holes (e.g. for cooling) may be dug in the camping areas.
17. Prohibition of animals
Animals may not be brought into parking and camping areas.
18. Use of cooking equipment / open fires / campfires
Gas cooking appliances must be in technically perfect condition and comply with German DIN standards. Only gas cartridges (pierceable and valve cartridges) with a maximum fill weight of 450g may be used. Open fires and campfires are not permitted.
Barbecuing is permitted using small barbecues. In the event of storms or similar weather conditions, barbecuing may be prohibited for safety reasons. If a fire breaks out, the stewards must be informed immediately, even if you were able to extinguish the fire by yourself. To prevent accidents, the use of spirit, petrol or other flammable liquids is prohibited. Only commercially available charcoal lighters may be used, and their instructions must be followed when doing so. The barbecue must never be left to burn or burn out unattended. Charcoal must not be poured onto the grass for it to burn out.
20. Waste disposal
During the event, waste must be disposed of in the bins and containers provided at the waste collection points set up for this purpose. Additional rubbish bags will be distributed free of charge by the stewards to keep the event clean.
21. Maintenance of paths, facilities and equipment
Paths, facilities and all campsite equipment must be kept clean and treated with care. This also applies to the toilets, showers and washrooms provided. For reasons of hygiene, wastewater may only be emptied into sinks provided for this purpose. Urinating outside of the toilets provided for this purpose is not permitted. Pollution of water bodies is prohibited. Wilful damage to trees and groves on parking and camping sites and adjacent woodland is prohibited and will be prosecuted as vandalism.
22. Application of the Youth Protection Act
The German Youth Protection Act applies to all event parking and camping areas.
23. Unauthorised access
Persons present on the enclosed event site without authorisation will be reported for obtaining services by deception (section 265a StGB) and for trespass (section 123 StGB).
24. Consideration requirement
Consideration must be shown towards other users of the site.
25. Prohibition of smoking
Smoking is not permitted in wooded areas.
26. Exclusion from the event
Failure to comply with the parking and camping rules may result in temporary or complete exclusion from the entire event.
At the end of your stay, the camping and parking spaces must be left in an orderly state. In particular, an orderly state means all rubbish being placed in the containers and stations provided, and personal equipment being completely dismantled and taken away. You must dismantle your equipment, clean your site, dispose of your waste and depart by no later than 12 noon on Sunday, 25 June 2023, at which time all parking and camping areas will close.
28. Other instructions/information
The current notices and the instructions of the on-site stewards, as well as the current information on the official homepage www.downloadgermanyfestival.de and the official festival app, apply in addition to the parking and camping rules.
29. Prohibition of commercial collection of deposit bottles
The collection of deposit bottles for commercial purposes in the event parking and camping areas is prohibited. Violations will be reported as theft and will result in an immediate and permanent ban from the premises.
30. Other instructions / information
The current notices and the instructions of the on-site stewards, as well as the current information on the official homepage www.downloadgermanyfestival.de...>, the social media profiles of the event and the official festival app, apply in addition to the parking rules.
III. HOUSE RULES OF THE FESTIVAL SITE
1. Applicability of the house rules / festival site
“Festival site" means the audience area, which begins after the admission control to the stages (known as the “infield”). By purchasing a festival ticket and/or entering the site, the attendee submits to these house rules in section III of the Download T&Cs.
2. Orders of security staff and public officials
The orders of public officials and/or security staff employed by the organiser must be followed at all times without reservation.
3. Entry to the festival site
Entry to the festival site is only permitted with either a valid entry ticket or with an attached, undamaged festival wristband accompanied by the associated entry ticket or with a valid festival pass.
4. No entry for conspicuous attendees
Attendees who are obviously drunk or similarly conspicuous are not entitled to enter the festival site.
5. Security checks / prohibited and permitted items
On entry to the festival site, a search (body check) for prohibited items is conducted on all persons. Prohibited items include:
- a. All bags, rucksacks and suitcases with the exception of the explicitly permitted bags (see permitted items)
- b. Food, drinks and fluids of any kind
- c. Helmets, masks, face coverings (except for standard face masks for hygienic purposes)
- d. Firearms, side arms and other weapons of any kind
- e. Saws, axes, hatchets and similar tools
- f. Fireworks, sparklers and other pyrotechnic items of any kind (incl. flares)
- g. Chairs, seats and other informal or improvised seating arrangements (e.g. polystyrene cubes)
- h. RECORDING DEVICES: professional audio, photographic and video equipment is prohibited
- i. Notebooks, tablets and computers
- j. Laser pointers
- k. Bulky items of all types e.g. ladders, chairs, flag poles, umbrellas, camping equipment, selfie sticks.
- l. Drugs and illegal substances of any kind
- m. Glass bottles, gas bottles, deodorant spray, hairspray
- n. Drums, vuvuzelas and other mechanical or electronic devices that generate noise
- o. Studded belts, chains, chains on wallets, collars
- p. Inline skates, roller skates, skateboards
- q. Bicycles, pushchairs and buggies
- r. Texts, images and other materials with discriminatory, hateful, obscene, pornographic and/or racist content, or content indicative of a violation of third-party rights to the protection of personality.
Carrying the above items may result in rejection of the attendee and exclusion of the attendee from the event; items under figures 5. a, c, h, i that are carried may, subject to a charge, be deposited at storage sites (containers or lockers) which are limited in number and capacity. The organiser assumes no liability for the loss of items from the storage sites. The remaining prohibited items may not be deposited at the storage sites (containers or lockers).
Permitted items include:
- a. Wallet / purse
- b. Keys
- c. Small belt pouches and bum bags
- d. Small handbags up to DIN A4 size
- e. Bags made of clear plastic, clear vinyl or clear PVC, which do not exceed 44cm high x 37cm wide x 30cm tall in size
- f. Mobile telephones
- g. Empty, collapsible drink bottles up to a volume of 500ml
- h. Disposable cameras
- i. Pocket cameras
- j. Small necklaces
- k. Small power banks
- l. Bottle of hand disinfectant up to 50ml
There are free-of-charge drinking-water taps available on the festival site.
6. Escape routes
Escape routes and steps must be kept free at all times, may not be used as seating and must be crossed quickly.
7. Prohibition of animals
Animals are not allowed on the festival site.
8. Liability of the organiser / lockers
The organiser is not liable for damage and losses incurred by the user and attendee due to burglary, theft, fire, natural phenomena or other incidents. The restrictions in section I. 3 of the Download T&Cs (liability of the organiser) apply accordingly to these liability limitations. Valuables can be deposited in lockers (if available). The organiser is not liable for items deposited in the lockers (if available).
9. Handling of waste
During the event, waste must be disposed of in the bins and containers provided for this purpose.
10. Protection of children and young people
We observe the German Youth Protection Act. In order to protect children and young people, admission entitlement applies on all event sites in accordance with section I.2 of the Download T&Cs.
11. Use of the toilets
Urinating outside of the toilets and facilities provided for this purpose is not permitted.
Wanton damage to any items or equipment is prohibited and will be prosecuted as vandalism.
13. Prohibition of accessing certain areas
Accessing and climbing ramparts, scaling fences, lampposts, buildings, junction boxes, sanitary stations, portable toilets and other infrastructure facilities on the entire event site is prohibited.
14. Unauthorised presence on the event site
Persons present on the enclosed event site without authorisation will be reported for obtaining services by deception (§ 265a StGB) and for trespass (§ 123 StGB).
15. Consideration requirement
Consideration must be shown towards other festival attendees.
16. Exclusion from the event
Failure to comply with the house rules may result in complete exclusion from the event. Exclusion from the event will result in invalidation of your entry ticket. There is no entitlement to re-admission or to a refund of the purchase price.
17. Ban on endangering other attendees
Any behaviour that endangers other attendees – particularly “crowd surfing”, the “circle of death”, “pogo dancing” or lighting fireworks (including flares) – is strictly prohibited and will result in exclusion from the event.
IV. ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMERS
1. If the purchaser is the consumer and has purchased their ticket online, then the organiser advises that, from 15 February 2016, the European Commission has provided a platform for online dispute resolution here: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN. The email address of the organiser is: firstname.lastname@example.org.
2. If the attendee has not purchased their ticket online, then the organiser advises that he is unwilling to participate in dispute resolution proceedings in accordance with the German Consumer Dispute Resolution Act.
3. A consumer is any natural person who purchases a ticket for purposes that are predominantly attributable to neither their commercial nor their independent professional activity.
Last updated: 24 February 2023