Cookie Policy


If you use our websites (including mobile sites or mobile apps), we and other third parties may collect information via the use of cookies or other technologies (for simplicity’s sake, we refer to all these technologies as “cookies”).

In our cookie consent tool, you can find a list of the entities that use cookies and information about how they use them. This is always accessible in the bottom corner of our sites.

When you visit our websites, create an account or buy tickets, you declare your consent to us and third parties using cookies in accordance with your cookie settings. You can change your settings at any time using the cookie consent tool. You can find information about how your personal data is used in our privacy statement.

What are cookies?

A cookie is a small text file containing small amounts of information which is passed to your computer via your web browser so the website can remember who you are.

How long a cookie remains on your computer depends on whether it is a persistent or a session cookie. Session cookies are temporary cookies that remain on your computer until you leave the website. Persistent cookies remain on your computer after you finish surfing, until they expire or are deleted.

A pixel tag, sometimes also called a web beacon, is an invisible image with a line of code that is placed in an email or on a website. Cookies can be divided into either first or third-party cookies. “First-party cookies” are cookies that Live Nation places on your device, while “third-party cookies” are cookies controlled by another party, but which are placed on your device when you visit our website. For example, we use Google Analytics cookies to collect information about the user experience on our website.

What are cookies used for?

Cookies can be categorised as follows: Strictly necessary cookies, analytics cookies, functionality cookies and marketing cookies. The following table contains further information about each category.

Strictly necessary cookies

These cookies are necessary for our website to function. They enable you to navigate the site and use its functions. Necessary services, such as the ability to access protected areas, cannot be provided without these cookies.

An example of this is that you remain logged in during your visit. Without these cookies, the website might forget you and you would have to constantly log back in. When you buy tickets, cookies ensure that they are still in your shopping basket when you go to check out.

Analytics cookies

These cookies collect information about how people use our website, for example what pages are most visited and how people go from one link to the next. The information collected on our public website is combined with information from the use of our website by other people on an aggregated basis. If you have logged in to the customer portal, we can link information from the cookies with your account. Overall, these cookies provide us with analytical information about how our website functions and how we can improve it.

Functionality cookies

These cookies enable us to save your preferences and to adapt our website so that it offers you expanded functions and content. For example, these cookies can be used to save your username (but not your password). They can also be used to save changes to text size, font and other parts of pages that you can modify.

Marketing cookies

These cookies are used to send you tailored marketing and advertising messages based on what you search for or buy or what you have shown an interest in. We use these cookies in connection with third parties that provide tools enabling us to assign you to a group with other users, so this group can be addressed with targeted messages and ads. For example, if you search our websites or apps, put tickets in your shopping basket or make a purchase, you may subsequently see ads or messages about this or similar events. This may be an ad on Facebook, search results on Google, or an email from us reminding you that you still have tickets in your shopping basket. All third parties we work with adhere to the industry standard of online behavioural advertising or “OBA” to ensure that you are not personally identified and that you can opt out from this for the future.

How cookies are managed by this website

In addition to our cookie consent tool, with most browsers you can manage your cookie settings, e.g. get notified by the browser when you receive a new cookie, or use the settings to deactivate cookies completely. If you decide to completely deactivate or to delete cookies, many websites will not work as well if they rely on cookies to be able to provide you with the desired service (see “strictly necessary cookies” above).

If you do not want to permit us and third parties to use cookies in our emails, e.g. pixel tags, then the best way to do this is to not activate images when you view our emails. In other words, only view the email in plain text. Some web browers and email clients have settings or extensions in order to deactivate or block cookies such as Google Mail.

Changing your browser settings

You can change your browser settings in order to limit the type of cookies that can be used. In general, you will find these settings in your browser’s “options” or “settings” menu.

You can find more information here or your browser’s “help” menu.

Cookie settings in Internet Explorer

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Safari

Updates to this cookie policy

We may update this policy from time to time. Please check this policy for changes on a regular basis.

Policy last updated on 22 July 2021