Hockenheimring

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FAQ

GENERAL

WHEN DOES THE DOWNLOAD GERMANY FESTIVAL 2022 TAKE PLACE?

The Download Germany Festival takes place on 24 June 2022 at Hockenheimring in Baden-Württemberg.


WHERE DOES THE DOWNLOAD GERMANY FESTIVAL 2022 TAKE PLACE?

The Download Germany Festival takes place at Hockenheimring in Baden-Württemberg.


WHAT BANDS ARE PLAYING AT THE DOWNLOAD GERMANY FESTIVAL 2022?

You can find the final line up here.

If you want to get regular news about the Download Germany Festival, you can subscribe to our newsletter or connect with us on social networks.


TIMETABLE

You find the timetable here: timetable


WHEN IS IT POSSIBLE TO ENTER THE FESTIVAL AREA?

The festival grounds will be open from 12 noon.


WHAT TIME DOES THE FESTIVAL END?

The festival will run until 11 pm. You find the timetable here: timetable


ARRIVAL INFORMATION

Arrival / Parking

We have put together some information to help you best plan your arrival:

ARRIVING BY TRAIN

Deutsche Bahn’s general travel information service: 01805 99 66 33 (14 ct/min. from a landline, mobile charge max. 42 ct/min.) or by visiting http://www.bahn.de.

On event day, Deutsche Bahn will be running regular services with extra carriages. In addition, special trains will be operating in the direction of Mannheim and at night after the concert in the direction of Karlsruhe, at the following times:


ARRIVING BY CAR

Please note that you must be in possession of a valid festival ticket before entering the car park. A festival ticket must be shown for every vehicle occupant.

When entering the parking areas, attendees are requested to follow the event signage and to switch off their navigation systems while in the local area.

From the north (Mannheim, Frankfurt) exit the A6 at junction 29 Schwetzingen/Hockenheim. From there, take the B39, then follow the signs to the day parking areas P2 (red), P6 (gelb) and P9 (purple). In P2, there is a parking area for attendees with walking impairments. Wheelchair users should please follow the B39 to Schwetzingen and the B291 to the east entrance.

From the east (Heidelberg, Schwetzingen) take the B39 via the B291 to the east entrance, leading to the east parking areas and track (blue). This is the only access road for wheelchair users and coaches! Day attendees should please follow the B39 and further signage to the other parking areas as well (red, yellow, green and purple).

From the south (Karlsruhe and A5) exit the A5 at junction 39 Walldorf/Wiesloch. From there, take the B39 and follow the signs to the day-parking areas P6 (green) and P20 (green). The route from junction 39 onto the B291 and the east access road is for coaches and wheelchair users only.

From the south (Stuttgart, Heilbronn and A6) the route via Hockenheim service station (east side) leads to the P6 day-parking area (green).

From the south (Karlsruhe, Waghäusel and B36) take the route via the B39 to the southern connecting road/L723, which leads to the P6 day-parking area (green).

From the west (Speyer, Kaiserslautern and A61) exit the A61 at the Hockenheim interchange. From there, take the L722 towards Hockenheim and follow the signs to the day-parking areas P8 (yellow) and P9 (purple).

From the west (B39, L722 and Speyerer Rheinbrücke) take the L722 towards Hockenheim, then follow the signs to the day-parking areas P8 (yellow) and P9 (purple).

Use the carpooling platforms www.drive2day.de, www.flinc.org and www.mitfahrgelegenheit.de!

On site:

Special additional signage will show you the way. Please observe the symbols and follow the directions and switch off your navigation system.


CAR PARK OPENING TIMES

Day parking opens from 10 a.m on Friday, 24 June 2022.

The individual parking areas will only be opened following approval by the head of operations in the situation centre. Parking is only available in authorised locations and will be assigned by the stewards. Parking outside of approved areas is prohibited and will be prosecuted by the authorities. There is no point in arriving early, since the site is completely sealed off.


ENTRY TO THE CAR PARKS

When entering a car park, all attendees must present a valid ticket!


CAR PARKS

After leaving a car park, reentry to the same car park cannot be guaranteed! Camping in the car parks are not permitted.

As we have received many requests, it will be possible to stay overnight in the vehicle on the parking lots until Saturday morning.

Setting up tents on the parking areas is not permitted.


TAXI

There will be 3 taxi ranks:

  • Taxi rank 1: Bahnhof Hockenheim
  • Taxi rank 2: Im Auchtergrund / Ecke Altriper Straße
  • Taxi rank 3: Continentalstraße / Ecke Waldstraße

KISS & RIDE

There will be three KISS & RIDE points:

  • KISS & RIDE point 1: Hockenheim railway station
  • KISS & RIDE point 2: Ernst-Wilhelm-Sachs-Straße at P1
  • KISS & RIDE point 3: The east entrance car park on the B 291

SHUTTLE BUSES ON SITE

No shuttle buses will be provided between the day car parks and the event site. For your safety, and based on experience at the event location with heavily congested roads after the event, it will not be possible to set up any shuttle bus routes. Attendees with limited mobility are requested to plan their time on this basis.


ATTENDEES WITH LIMITED MOBILITY

Download Germany offers barrier-free access, barrier-free toilets and parking for wheelchair users in the car park in front of the Mercedes grandstand. From there, you have barrier-free access to the interior and the lifts at the south groundstand. Access is exclusively via the B291 and the east entrance, leading to the Mercedes grandstand at the Hockenheimring.


Tickets for wheelchair users and the severly disabled with carers are available via Ticketmaster customer service.

You can reach the customer service daily between 10:00 - 16:00 by calling +49 (0)30 - 40 818 824.


COACHES

Coach operators must register separately with the Hockenheimring and acquire an access permit. Coach access is exclusively via the east access road/B291. The coach park is located in front of the Mercedes grandstand on the race track.


NO CAMPING

The festival will take place without camping facilities. There is also no parking for campers on site. If you are looking for accommodation, we recommend the TRAVEL PACKAGES.


WHY IS THERE NO CAMPING?

The Download Germany Festival 2022 is a one-day event, therefore no campsite will be set up.

As we have received many requests, it will be possible to stay overnight in the vehicle on the parking lots until Saturday morning.

Setting up tents on the parking areas is not permitted.


It is essential and in your own interests that you follow the instructions of the stewards and the police. You will recognise stewards by their colour-coded vests. They are also your point of contact for questions or problems!

FESTIVAL AREA

ENTERING AND LEAVING THE FESTIVAL AREA

Before entering the festival area for the first time, the tickets will be completely validated. When leaving the premises during the event, the visitor will receive an exit ticket or an exit wristband. To reenter the festival area, the undamaged exit ticket or wristband must be presented together with the validated admission ticket, otherwise there is no entitlement to renewed admission.

Alternatively, the organizer may decide to put on and/or hand out a wristband to each visitor before they enter the festival area for the first time. This replaces an exit ticket or an exit wristband and must be worn undamaged at all times during the event together with the admission ticket.

Tickets are available here.


BARRIER-FREE ACCESS

Download Germany offers barrier-free access, barrier-free toilets and parking for wheelchair users in the car park in front of the Mercedes grandstand.

Tickets for attendees with disabilities with companion are available via Ticketmaster customer service.

You can reach the customer service daily between 10:00 - 16:00 by calling +49 (0)30 - 40 818 824.


SECURITY

We have summarized information about festival security in a separate text, which you can find here: Festival Security


FOOD & BEVERAGE

We offer a variety of food and beverages at the Download Germany Festival. It is prohibited to bring glass containers of any kind, canisters, glass bottles, cans, PET bottles and / or other drinking containers, your own groceries, food and / or drinks, hard packaging, cool bags or other heavy containers to the festival area.

You may bring empty, collapsible drinking bottles onto the festival site.


DRINKING WATER TAPS

There are free drinking water taps on the festival grounds. There you can fill up your collapsible water bottles.


PROTECTION OF CHILDREN AND YOUNG ADULTS

Children under the age of 8 are not allowed to be admitted to the event site, even if they are accompanied by a custodial person. Children between the ages from 8 to 14 may only attend the concerts if accompanied by a custodial person or by a person acting with parental authority and each of them are in possession of a valid admission ticket. For young people aged 16 years and over, admission to concerts and musical performances until midnight is approved when unaccompanied by a guardian or person acting with parental authority. The written parental consent / authorisation has to be presented upon entry.

“Persons acting with parental authority” must satisfy the following requirements:

  • the person has reached the age of 18
  • the person can display a proxy of a custodial person stating that the person is acting with consent of the custodial person, a copy of the ID card of the custodial person has to be displayed along with the proxy, too
  • the person can display the maturity required to be able to responsibly provide a child with the support necessary in the situation,
  • able to ensure the child will get home.

Parental Consent Form download here.


FIRST AID

Paramedics will be on duty at the festival site.


NOISE PROTECTION

At concerts, there may be a risk of possible hearing and health damage due to the sound volume. The use of hearing protection is strongly recommended, especially near the stages.


PHOTOGRAPHY / SOUND AND VIDEO RECORDING

Photography for private use is permitted. Only 35 mm cameras and cell phones with camera function are allowed on the site. It is not permitted to bring SLR cameras, cameras with zoom lenses or with video function of any kind. Video cameras and audio recording devices of any kind such as tape recorders, MP3 recorders and dictaphones are also prohibited. Recordings of any kind are prohibited without explicit permission from the organizer / artist.


ANIMALS

It is forbidden to bring animals.


INFO- AND SERVICEPOINT

An info point and helpdesk is located in the area in front of the south grandstand, close to the ticket pre-check at the Continental roundabout. This service point is opened on the event day from 10 a.m. to 1 a.m. There is an additional info point in the interior, directly after the entrance. It is open from when entry begins until 11:30 p.m. Both points will be manned with knowledgable staff to assist with any questions surrounding the festival, and for any complaints or problems.


LOST PROPERTY

This can be handed in at the info points. Following the closure of the info points on event day, any lost property held there will be handed to police on site.


CASH POINTS

During the concerts, you can get cash out directly on the event site. We have installed four mobile cash points in the event area. You can find their locations on the visitor map.


IN AN EMERGENCY, YOU MUST STATE THE LOCATION NUMBER!

Please directly contact the medical service or security personnel on site or at the campsite administration points/ticket offices without delay, stating what help is required (accident, fire).

Police emergency number

110

Fire brigade

112

First-aid medical service

06205/309 35 35

Who is reporting the incident?

Name and location

Where has it happened?

Exact description of the incident location

What has happened?

Nature of emergency, number of casualties


OVERNIGHT STAY

NO CAMPING

The festival will take place without camping facilities. There is also no parking for campers on site. If you are looking for accommodation, we recommend the TRAVEL PACKAGES.

As we have received many requests, it will be possible to stay overnight in the vehicle on the parking lots until Saturday morning.

Setting up tents on the parking areas is not permitted.


VOUCHER

I HAVE A LIVE NATION VOUCHER. CAN I REDEEM IT FOR TICKETS TO DOWNLOAD GERMANY FESTIVAL 2022?

Yes, you can redeem your Live Nation voucher for tickets to Download Germany Festival 2022 if the voucher was provided by Ticketmaster.


TICKETS

WHEN DOES THE PRE-SALE START FOR THE DOWNLOAD GERMANY FESTIVAL 2022?

The official pre-sale started on 17.09.2021 at 12:00.

Tickets for Download Germany Festival are available through our official ticket partner Ticketmaster und here.

We advise you not to buy tickets via other platforms, often those tickets are offered at exorbitant prices, or they are ticket counterfeits.

We, as organizers of the Download Germany Festival, support the campaign "No! To the black market". Therefore, we ask you to always purchase your tickets at the known ticket agencies or the official ticketing partners and not through other providers.


WHICH TICKET CATEGORIES ARE AVAILABLE FOR THE DOWNLOAD GERMANY FESTIVAL 2022?

You can find all details about the ticket categories here.


WHICH TICKET ALLOWS ME TO ENTER WHICH AREAS?

DAY TICKET (GENERAL ADMISSION):

The Day Ticket (General Admission) gives you access to the infield.

It also gives you access to the barricade sections in front of the stage, provided there is capacity. The barricade sections are allocated on a first come, first served basis.

With the Day Ticket (General Admission) you do not have access to the grandstands.

DAY TICKET SÜDTRIBÜNE:

The Day Ticket SÜDTRIBÜNE gives you access to the block of the Südtribüne, via a separate entrance, where your permanent seat is located.

The Day Ticket SÜDTRIBÜNE does not give you access to the infield.


CAN I STAND DIRECTLY IN FRONT OF THE STAGE WITH MY DAY TICKET (GENERAL ADMISSION)?

The Day Ticket (General Admission) is valid for the entire infield, including the barricade in front of the stage, provided there is capacity.

In the barricade sections in front of the stage, the first come, first served principle applies.


TICKETS FOR ANTENDEES WITH DISABILITIES

Download Germany offers barrier-free access, barrier-free toilets and parking for wheelchair users in the car park in front of the Mercedes grandstand.

Tickets for attendees with disabilities with companion are available via Ticketmaster customer service.

You can reach the customer service daily between 10:00 - 16:00 by calling +49 (0)30 - 40 818 824.


I BOUGHT DOWNLOAD GERMANY FESTIVAL 2022 TICKETS. WHY IS MY NAME ON EVERY TICKET?

The buyer personalization is a security measure to curb the ticket black market. Therefore, the name of the purchaser appears on all eTickets.


ALL THE DOWNLOAD GERMANY 2022 TICKETS I BOUGHT HAVE MY NAME ON THEM. WHAT DO I HAVE TO CONSIDER AT THE ENTRANCE?

All tickets purchased by you are registered to you through the buyer personalization. This means that you must go to the entrance together with your friends and/or family. At the entrance you usually have to show an identification document to get access to the festival site.

If you bought the tickets as a gift or you can't travel together, the ticket buyer has to make a ticket transfer.


HOW CAN I TRANSFER MY DOWNLOAD GERMANY 2022 TICKET IF WE DO NOT TRAVEL TOGETHER TO THE FESTIVAL, IF I BOUGHT THE TICKET AS A PRESENT OR IF I AM PREVENTED FROM GOING TO THE FESTIVAL?

You can easily transfer tickets to friends. To do so, log in to your Ticketmaster account, click on the order number and then use the ticket transfer button next to your tickets.


HOW DOES THE TICKET TRANSFER WORK?

Ticket-Transfer-EN

WHY IS MY CONTACT DATA COLLECTED WHEN I PURCHASE THE TICKETS?

Due to the current legal requirements for contact data collection of event visitors for the purpose of tracking in case of SARS-CoV-2 infection, the ticket purchaser is obliged to provide the contact data of the individual ticket users to the event organizer. As soon as the legal requirements for the specific event period have been determined, Ticketmaster will contact the ticket purchasers for the purpose of collecting the necessary data.


INFORMATION

NEWSLETTER

If you want to get regular news about the Download Germany Festival, you can subscribe to our newsletter or connect with us on social networks.


MY QUESTION HASN'T BEEN ANSWERED. WHAT SHOULD I DO?

Please contact us at info@livenation.de. We will get back to you as soon as possible!